Can you supply the relevant documents?

Yes, we can provide the regular documents including Certificates of Analysis / Conformance; Insurance; Origin, MSDS, TDS and other export documents where required.

What is the average lead time?

For small quantity or samples, the lead time is about 7 days. For mass production, the lead time is 20-30 days after receiving the deposit payment. The lead times become effective when first we have received your deposit, and second we have your final approval for your products. If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so. And untill now there is not even one order is delayed.

What kinds of payment methods do you accept?

You can make the payment to our bank account, Western Union:
30% deposit in advance, 70% balance against the copy of B/L. We accept L/C payment at sight.

Do you guarantee safe and secure delivery of products?

Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and  customized logo requirements may incur an additional charge.

Do you have a minimum order quantity?

For different products we have a different requirement for the MOQ, you can negotiate with our customer service.